FOR AUSTRALIAN TRADES AND SERVICES BUSINESSES

The AI Receptionist that books jobs while you're on the tools.

Every missed call gets a text back within 60 seconds. Every enquiry gets followed up. Every finished job gets a review request. We set it all up for you in 5 days, on your existing number.

Book a free 30-minute planning call

Or get a free marketing report

Australian owned and operated, Central Coast NSW

No lock-in contracts

Your AI always says it's an assistant

You can't answer the phone from the roof

You're up a ladder, under a house or halfway through a switchboard when the phone rings. By the time you call back at knock-off, they've booked someone else.

It isn't only missed calls. Web enquiries sit unanswered until the weekend. Quotes go out and nobody follows up. Happy customers never get asked for a review, so the business down the road ranks above you on Google.

None of that is a skills problem. It's an admin problem, and it's costing you jobs you've already paid to attract.

Four systems that work while you do

We plug these into your business and run them for you. You don't log into anything unless you want to.

Missed call text back and AI booking
Miss a call and the caller gets a text from your business within 60 seconds. Our AI assistant asks what the job is, where it is and when suits, then books it straight into your calendar. It works after hours and on weekends. It tells people it's an automated assistant, and hands over to you whenever they ask for a person.

Lead follow-up
Every new enquiry from your website, Google or Facebook gets a reply within 2 minutes by SMS and email. If they go quiet, a follow-up sequence checks in over the next 7 days, so warm leads don't go cold while you're busy.

Reviews on autopilot
When a job is marked complete, your customer gets a friendly review request with a direct link to your Google profile. If someone has a complaint, you get an alert straight away so you can sort it out. Every customer gets the same chance to leave a public review.

Lead generation funnels
A landing page and follow-up sequence built around one offer, for Facebook, Google or your existing customer list. You see cost per lead and jobs booked in a monthly report, not vanity metrics.

Book a 30-minute planning call

Simple Monthly Pricing. No lock-in

One flat monthly fee covers setup support, the platform, and normal SMS and call usage. Prices are in AUD and exclude GST.

Starter

Best for sole traders and small crews

Missed call text back and AI Booking

Lead follow-up

Monthly report

AU$297

/ month

+$197 on-off Setup Fee

Growth

Best for businesses

with 3 to 15 staff

Everything in Starter

Review Requests

One lead generation funnel

AU$497

/ month

+$297 on-off Setup Fee

Authority

Best for businesses investing

in paid ads

Everything in Growth

Paid Ads Management

Dedicated Account Manager

AU$797

/ month

+$497 on-off Setup Fee

Month to month. Cancel any time with 30 days' notice. SMS and call usage is included up to a fair use limit, which we set with you at kick-off.

Ad spend on the Authority plan is paid by you directly to Google or Meta.

AI you can trust with your customers

Your AI is honest about what it is

It tells callers it's an automated assistant and hands them to you whenever they ask.

Your customers' details stay protected

We follow the Australian Privacy Principles, use multi-factor authentication on every account, and never use your customer data for our own marketing.

Your messages stay legal

Marketing texts and emails include an opt-out, as the Spam Act requires, and review requests go to every customer, not just the happy ones.

You deal with a person

Local support in AEST business hours by phone, email or Zoom.

Read our privacy policy

Questions

Tradies ask us

What is an AI receptionist?

It's an automated assistant that replies to calls and messages you can't get to. Engagent's texts back missed callers, finds out what they need and books them into your calendar, so you don't lose the job while you're working.

Do I need a new phone number?

No. You keep your existing mobile or landline. We set up call forwarding so calls you don't answer come through to Engagent, which sends the text back or handles the call.

Will my customers know they're talking to AI?

Yes. The assistant says it's automated in its first message and passes the conversation to you whenever a customer asks for a person.

how much does Engagent cost?

Plans start at $297 a month plus a one-off $197 setup fee, excluding GST. There's no lock-in contract. Growth is $497 a month and Authority is $797 a month.

how long does set up take?

Most businesses are live in 5 working days. You need ot give us an hour in total across a kick off call and a review session.

What trades do you work with?

We work with services-based businesses of all shapes, sizes and industries including plumbers, electricians, builders, landscapers, cleaners, pest controller, air conditioning technicians and other services businesses across Australia.

Is my customer data safe?

We follow the Australian Privacy Principles and use multi-factor authentication and role-based access on every account. our platform providers store some data overseas, mainly in the United States. Our Privacy policy explains exactly how we handle it.

Find out how many jobs you're missing

Book a free 30-minute planning call. We'll look at how enquiries reach you now, show you where they're slipping through, and tell you honestly whether Engagent is worth it for your business.